Contact and order

As supplementary heating in a well-insulated house, allow 3 to 5 steres per winter; as main heating, 8 to 12 steres depending on the floor area, the insulation and the length of the season. A stere is one apparent cubic metre of 1 m logs: cut to 33 cm and neatly stacked, it takes up about 0.7 m³. For a pellet stove, a 100 m² house most often uses 1.5 to 3 tonnes a year, i.e. 2 to 3 pallets of bags. Tell us your floor area, your appliance and last year's consumption: we adjust the quantity with you.

The bag (15 kg for pellets, net or pack for wood) can be carried by hand and suits a top-up or a trial. The pallet groups the film-wrapped bags on a wooden base; it is unloaded with a pallet truck outside your home and works out cheaper per kilo. Bulk is delivered by tipper or by blower lorry straight into your shelter or silo: it is the most economical packaging when you have room to store it. The displayed price changes with the packaging chosen on each product page.

Within 5 working days, delivery slot arranged by phone. After receiving your request, we call you back to set a time slot (half-day) and confirm the delivery fee according to your town. You have nothing to pay beforehand.

Unloaded by pallet truck onto firm ground accessible to our lorry: yard, driveway, garage. Shrink-wrapped pallets, logs loose or on pallets. The lorry needs a clear passage (the width and height of a delivery lorry, no steep slope or loose gravel). If your access is narrow, sloping or far from the road, tell us in the message: we adapt the vehicle or the packaging.

Payment on delivery: card, cheque or bank transfer. No online payment. No payment is requested online on this storefront: your request is a message, not a purchase. The order is only binding once confirmed by phone.